This theme selling at ThemeForest. So that you need to follow their rules and regulation. Here we like if you to check this link first. Here mentioned all of the rules and regulation of refund policy–
https://themeforest.net/page/customer_refund_policy
We definitely need to follow the rules of Envato but here something we mention extra. Because of some times a fraud situation we faced. So that we think we need to mention how we approved the refunds.
- Please provide a specific reasons that why we refund you?
- If any issue we are unable to fix.
- If you don’t download Items.
- If the support team not make you happy.
A theme is built by an author with a lot of hard works. So please give the right value of themes and don’t go with any fraud things. So you and we both are happy with Anno WordPress themes.
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